Settlement Delays
Legal disputes often drag on for years, causing stress and wasting valuable time.
Common Disputes Parties Resolve with Backchannel
Built for the Disputes You’re Facing
Resolve disagreements early – privately, on your terms, and without the cost or drama of court.
Disputes with neighbors, landlords, contractors, or community members rarely justify the cost of a lawsuit—but ignoring them isn’t an option either. Backchannel gives both sides a private, structured way to settle: submit your confidential number, let the platform check for a match, and resolve the matter without filing or going to court.
When one person is at fault for an injury or some property damage, filing a claim can mean higher premiums and a slow back-and-forth over the payout. Backchannel lets both sides agree on a fair number between themselves – privately, in a single low-cost session, with no need to bring in insurers, lawyers, or the courts.
When you’re in a dispute with an employer—or a former employee—legal fees and time off work can quickly outweigh what’s actually at stake. Backchannel offers a confidential way to test for resolution: both sides submit private numbers, and a deal closes only when they match, with no public record and no drawn-out process.
Why Backchannel Works When You’re the One in the Dispute
Resolve on Your Terms, Without the Usual Cost or Delay
Hiring lawyers can quickly cost more than the dispute itself, especially for smaller matters. Backchannel is designed to be used directly by the parties—the process is structured, the timeline is clear, and a session costs $249 per side. You can resolve the matter yourself, on your terms, without retaining counsel.
Most disputes drag on because neither side wants to name a number first. Backchannel removes that problem: each party submits a confidential Bid, and the platform only signals a match when the numbers align. Your real number stays hidden unless a deal is reached – so you protect your position while still moving toward resolution.
Court schedules, lawyer availability, and mediator calendars usually dictate how slowly a dispute resolves. Backchannel runs on a clear timeline you control—48 hours for the first Bid, then 28 days of live adjustments—so you can engage when it suits you and settle in days rather than waiting months for a hearing.
Asking the other party to engage in formal negotiation can feel confrontational and slow things down further. Backchannel makes it simple: send a single invitation, and the other side creates a free account in minutes. The process is structured, neutral, and low-stakes, so it’s easier to get a productive conversation started.
Challenges
Common Settlement Negotiation Challenges
Negotiations often face significant hurdles such as delays, exposure to risks, and inefficiencies that can derail outcomes. Backchannel removes these hurdles and clears the path for successful agreements.
Exposure
The traditional back-and-forth can lead to unfavorable outcomes and increased risk.
Distrust
Negotiations are often derailed by puffery, posturing, and rug-pulls.
Our Process
A 3-Step Process Built for Online Dispute Resolution
A negotiation experience like never before.
Step 1
Set Settlement Terms
Define your negotiation parameters for a sustainable deal.
Step 2
Submit Your Bids
Overlapping offers and demands trigger a deal, otherwise your bid is not revealed to the other side.
Step 3
Bridge the Gap
Secretly change your bid as many times as you want or ask Backchannel for a Smart Proposal.
Success Metrics
Real Online Dispute Resolution Results that Build Trust
Our platform helps resolve disputes faster, with outcomes that drive repeat use.
63
%
of Cases Settled
3
Days
Avg Time to Agreement
Frequently Asked Questions
